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Fri
30
Nov '07

A changing rate at the inn

Part of admin's adventure in Destinations

Cheryl McClure reserves a room at the Hampton Inn in Asheville, N.C., and is offered an $81-a-night rate. Then the hotel has second thoughts and changes the rate to $149 a night. Can it do that? And what, if anything, does a “confirmed” rate mean? Should McClure cancel her hotel stay, or can the Hampton Inn be persuaded to honor its first rate?

More: continued here

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